Our Privacy Policy

Last updated: 12 October 2026

Your privacy matters to MAJO Private Villas. This notice describes how information may be handled when you browse majovillas.com, contact our team or arrange a stay at our villas in Gili Trawangan.

Information connected with your stay

When you make an enquiry or reservation, you may give us your name, contact details, travel dates, guest numbers and preferences. Please share only the information needed to help us with your request. If you book or pay through an external provider, its own privacy notice also applies.

Website information

Visiting a website can generate technical records such as your browser type, device details, IP address and the pages requested. Cookies and similar technologies may also store information on your device. Our Cookie Policy explains the main categories and the controls available to you.

How information supports our services

  • Answering questions and helping you plan your visit.
  • Organising reservations, guest requests and communications about your stay.
  • Maintaining website reliability and protecting against misuse.
  • Meeting applicable record-keeping and legal responsibilities.

Where marketing or optional tracking requires permission, the relevant choices should be presented separately. You can ask our team to stop sending promotional messages at any time.

Service providers and external websites

Booking, payment, hosting and communications providers may handle information as part of delivering their services. Follow the privacy links provided by the service you use for details about its processing. Links to maps, social networks and other websites take you to services with their own practices and settings.

Keeping information

Information should be kept for the purposes for which it was collected, including any period needed to meet legal obligations or resolve a booking issue. Contact us if you would like to understand the retention period that applies to your particular enquiry or reservation.

Your choices and requests

Depending on the law that applies to you, you may be entitled to request access, correction, deletion or a copy of your information, or to object to or restrict certain processing. You may also withdraw consent where processing depends on it. These rights can be subject to exceptions, including records we must retain.

Send requests to contact@majovillas.com. Include enough detail for us to locate the relevant interaction. We may need to verify your identity before disclosing or changing personal information.

Protecting your information

No internet service can promise absolute security. Avoid sending payment card details or sensitive documents in a general website enquiry; ask our team for the appropriate way to provide any information needed for your stay.

Updates and contact

This notice may change as our services evolve. The date above identifies the latest revision.

MAJO Private Villas
Jalan Kelapa, Gili Trawangan, Lombok Utara, Indonesia 83352
contact@majovillas.com · Contact MAJO